When your customers feel valued, they’ll become loyal to your business. Loyal customers also help you get new customers by sharing your...

As we work towards the new normal, I have spoken to numerous independent retailers facing a similar challenge – the need to increase...

Christmas greetings in the form of written messages are all the more important this year. Never before have there been more reasons to...

Create a clearer customer on-boarding processes that nurtures the customer from the moment of sign up and encourages spend.

Encourage a repeat visit after a customer has returned a voucher from a door drop leaflet for Christmas and sign up to the loyalty scheme.

Recruit new customers onto loyalty scheme and attract footfall at key seasonal periods

With high traffic in Coffee Shop and low sales in garden centre during April 2018 with 3 weeks of significant rainfall before that there...

Integrate campaign objectives to drive loyalty sign ups and see significant uplift in the both the ROI for loyalty voucher returns